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COVID-19 Update for Pinnacle Living

Updated: Friday, July 2 | 10:00 a.m.

On behalf of the Pinnacle Living and WindsorMeade Boards of Directors and our Leadership Team, thank you for your understanding and flexibility during the COVID-19 pandemic. The demands of the last 16 months have been tremendous. We are grateful for the perseverance of our residents, the cooperation of families and friends, and the dedication of our team members. We have grown in our understanding of and respect for one another as we have worked hard to keep residents and team members informed and safe.

As our communities emerge from the pandemic, we will continue to be vigilant in our efforts to maintain the health and safety of our residents and teams. We are following the latest guidance from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS), Virginia Department of Health (VDH), and Virginia Department of Social Services.

  • We must adhere to guidelines from these organizations concerning mask usage, physical distancing, and hand hygiene in our licensed neighborhoods such as Healthcare, Assisted living, and Memory Support.
  • Our guidelines concerning mask usage in public areas of independent living and when interacting with individuals who are not yet vaccinated remain unchanged.
  • Be aware as circumstances change or positive cases of COVID-19 are confirmed, visitation guidelines in specific areas may change quickly. 

We strongly advise all visitors to be fully vaccinated for COVID-19 before visiting our communities. Basic health screening questions will continue to be asked. If you are experiencing any cold or flu-like symptoms, please postpone your visit.

Should you have any questions concerning visiting any of Pinnacle Living’s communities, the proper use of masks, or other guidelines, please do not hesitate to contact the executive director for the community in which you or your loved ones reside and where we work and volunteer.

Pinnacle Living has provided regular updates since the beginning of the COVID-19 Pandemic.

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